Leeds Community Digital Support Directory

100% Digital Leeds is collecting information about digital access and support services available to Leeds residents. This includes organisations which offer public wifi, digital skills support, and device loaning. It also includes information on how to access their services, and who they support.

The map below shows the location of organisations within Leeds which offer some form of digital support or access. Clicking on the markers will show more detailed information about their services, and how to find out more.

Last updated 29/09/2022

You can also view and download a google sheet containing all of the information, and filter by service provided or primary audience.

If you would like your organisation’s information to be included on this resource, please complete this form.

Leeds Adult Learning

Leeds Adult Learning offers a range of first step courses for adults, including digital skills and IT.

Courses take place across the city in a variety of different venues. Many courses are free subject to personal circumstances – check with the course provider for details.

AbilityNet

For older or disabled people looking for help with their technology, AbilityNet offers free IT support in the home or over the phone, as well as useful guides on how to make digital technology accessible.

Digital helpline

Run by We Are Digital in partnership with Lloyds Bank, the digital helpline offers free 1-2-1 training sessions over the phone. Get in touch to book a free training session or to chat about any queries you may have: 0345 222 0333 Lines are open Monday to Friday 9.00am – 5.00pm. If you have a hearing or speech impairment you can book a session using Relay UK or BSL SignVideo 

Citizens Online

Citizens Online can provide support with digital skills from one of their trained Digital Champions. They offer a freephone Digital Skills Helpline for people who need help to get started. If you, or someone you know, needs help with basic digital skills or support getting online, you can call their free helpline: 0808 196 5883. One of their team of trained digital champions will offer friendly, patient support over the phone.